Better, faster and smarter processes. Sound like your dream role in the aviation sector as we head into 2026?

• Join Our Operational Efficiency Team!
• Brisbane or Sydney – Tell us your preference
• Contract: 12-month Fixed Term with hybrid working

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful.  We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

We’re seeking an Operational Efficiency Coordinator to help us transform the way we operate. This is your opportunity to play a key role in shaping improvements that keep Australia’s aviation industry safe and efficient.

• Support deep dives into business processes to identify opportunities for improvement.
• Assist with designing and documenting workflows that make a real impact, while contributing to Operational Efficiency team activities.
• Collaborate across the organisation to streamline operations, primarily within finance and other strategic initiatives.
• Contribute to change management and technology integration projects.
• Assist with data analysis, management reporting, and preparing presentations.

See the link below to view the full Position Description:

 PD - Operational Efficiency Coordinator V2.pdf

The Person

• Experience in business operations or process improvement.
• Skills in process design, mapping, and documentation.
• General skills in finance, shared services, projects or similar business environments.
• Strong communication and stakeholder engagement abilities.
• Analytical thinking and problem solving ability.
• Familiarity with data, systems, and file management.

Why You’ll Love It:

• Work on projects that matter.
• Collaborate with passionate professionals.
• Help shape the future of aviation efficiency at Airservices Australia. 

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Christine Collins, Talent Acquisition Partner at Christine.collins@airservicesaustralia.com

How to Apply

To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) Tuesday 9 December 2025.