• It’s an exciting time as we deliver first-of-kind services and technologies.  
• 24-month fixed term contract with Hybrid working  
• Various locations – tell us your preference!   

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue firefighting services at Australia’s busiest airports.  

Our dynamic and diverse teams operate from locations across the country from bustling cities to regional and remote locations, including an island. We keep Australia’s aviation industry safe every day of the year, both in the air and on the ground.  

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.  

 We’re shaping a once-in-a-century step-change. Given the emergence of new airspace users, new aerodromes, and a range of new crewed and uncrewed aircraft, we are working closely with our customers and the community, as we adapt our service offerings to cater to these new and diverse aviation participants, ensuring we continue to keep our skies safe while balancing our environmental and social responsibilities.   

 We encourage motivated individuals who love what they do, value a service- first mindset and embrace a challenge or two to explore a career with Airservices.   

Why Airservices?  We offer excellent opportunities, ongoing training throughout your career, and exceptional benefits.  You will collaborate with a diverse group of people while doing meaningful work that benefits the Australian community and visitors.     

The Role & The Team 

The Western Sydney International Airport (WSIA) as a whole, is being delivered by a number of Portfolios across Airservices, to include Airspace design Digital Aerodrome Services, Airfield Systems and Aviation Rescue & Fire Fighting Services & Facilities (ARFFS).  This role will be dedicated to the Western Sydney and Canberra Portfolio however will be coordinating with all portfolios involved in delivering other components of WSIA. 

As a hands-on Change and Communications Specialist, you’ll take the lead in crafting and delivering impactful communication strategies to drive organisational change. Partnering closely with Program and Project Teams, you’ll create compelling materials, provide expert communication advice, and support engagement activities to ensure readiness and adoption. With proven experience managing multiple projects, you’ll deliver clear, consistent messaging that embeds change and inspires action across the organisation. 

• Design, develop and manage strategic and tactical change communications, engagement, and activities to ensure that our people are fully aware of progress and equipped to transition to the new way of working with minimal disruption and a reasonable degree of comfort.  

• Maintain an effective working relationship with the Portfolio/Program/Project team to ensure that there is coordination of change and communication activities in support of the Portfolio’s objectives.  

• Work actively with the Internal and External Communications teams to ensure 1) all communications are aligned with organisational messaging, and 2) your work is coordinated with other communications being presented to your shared audience 

Please see the link below to view the full Position Description: 

 Change and Communications Specialist PD.pdf

The Person 

• Demonstrated communications experience in planning, develop, implement and evaluate information and communication strategies that create an understanding of the change plan. 

• Deliver and apply a plan for change and communication management including principles, techniques, and tools. 

• Proven experience in drawing on people and culture priorities to align and shape the required change whilst applying a “think outside the box” and challenge the status quo to get better outcomes. 

• Planning and Project management capability.  

• Experience working with the PROSCI change methodology and understanding and experience in how to apply change and adoption frameworks in agile, waterfall and hybrid settings 

• Sound problem-solving ability with the competence to negotiate and resolve conflict successfully 

Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people. 

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.