• 2-year Fixed Term Contract  

• Located onsite at Melbourne Air Traffic Service Centre, Tullamarine – Free parking available  

• Build a meaningful career within the exciting, ever-evolving aviation industry. 

EA classification - Simulator Support Officer 1.  

Summary 

Contribute to high-quality, high-fidelity simulator training that supports operational air traffic service delivery in a dynamic aviation environment. 

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful.  We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team: 

As a Air Traffic Control Simulator Pilot (Simulator Support Officer), you will deliver simulation exercises by performing the role of a simulator pilot, simulator air traffic control, and fulfil coordination as other agencies. You will also contribute to the design, development, and delivery of innovative and high-quality competency-based delivery solutions to ensure effective and efficient training outcomes for operational air traffic control. You will ensure that compliance, safety, business, and regulatory requirements are met.   

Training is a key enabler for ongoing workforce capability development in air traffic services and presents an exciting platform for innovation and new technologies. 

Our team enjoy working in our fast paced and dynamic environment where they have the ability to influence and contribute to the success of our ongoing training programs and project initiatives.  

You will be welcomed into a group of highly engaged, collaborative, supportive and initiative-taking individuals looking to make that positive contribution to the training of Air Traffic Controllers.  

This is a full-time two-year contract position. Shifts will typically fall between 07.00am – 8:30pm Monday to Friday.  

Please see the link below to view the full Position Description:  

 Simulator Support Officer SSO1 PD.docx 

The Person: 

You will be team focussed, have exceptional written and verbal communication skills and act with honestly, integrity and ethically with care and diligence. 

The successful applicant will possess the following competencies, skills and qualifications: 

Essential Skills  

• Must hold, maintain, or be able to attain ICAO English Language Proficiency at level 6 or its equivalent. 

•  Swift and precise analytical thinking, with proven capabilities to assess and action varied information accurately.  

• Speed and accuracy with PC equipment. Critical to success is being able to be at least one step ahead of a fast-paced simulation environment using pc-based equipment. 

•  Proven ability to work harmoniously and communicate effectively within a team framework.  

•  Seamless adaptation to changing environments and workloads.  

• Demonstrated proficiency with prevalent IT software, notably Microsoft Office Suite, and eagerness to embrace new technologies.  

• Proven ability to interpret, evaluate, and act upon data or information, adhering to stringent procedures and tight time frames.  

•  Competence in performing mental arithmetic accurately and expediently.   

• Monitor and action a variety of targets and simulated agencies to build a realistic simulation environment.  

 Desirable Skills, Experience and Qualifications  

• Experience in delivering both theoretical and hands-on training on a one-on-one or group basis.  

• General understanding or appreciation of aircraft performance and Air Traffic procedures.  

• Acquaintance with Radio Telephony phraseology and the phonetic alphabet.  

•  Prior experience or familiarity with Air Traffic Control operations and environments.  

• Possession of or pursuit towards aviation qualifications, either via flying experience or tertiary studies (Highly Desirable).  

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making. 

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply. 

Security Clearance: 

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an ASIC is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Cortnie Taylor, Talent Acquisition Partner, on cortnie.taylor@airservicesaustralia.com  

How to Apply:  

To apply for this position please lodge an application online via the “apply link” attaching your resume and a cover letter outlining your skills and experience. Applications close 11.55 pm, Tuesday 9 June, 2026