• We deliver world class future-focused training
• Air Traffic Control & Aviation Rescue Fire Fighters Operations
• Melbourne based permanent position  - offering Hybrid working 

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue firefighting services at Australia’s busiest airports. 

Our dynamic and diverse teams operate from locations across the country from bustling cities to regional and remote locations, including an island. We keep Australia’s aviation industry safe every day of the year, both in the air and on the ground. 

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism. 

We’re shaping a once-in-a-century step-change. Given the emergence of new airspace users, new aerodromes, and a range of new crewed and uncrewed aircraft, we are working closely with our customers and the community, as we adapt our service offerings to cater to these new and diverse aviation participants, ensuring we continue to keep our skies safe while balancing our environmental and social responsibilities.  

We encourage motivated individuals who love what they do, value a service- first mindset and embrace a challenge or two… to explore a career with Airservices.  

Why Airservices?  We offer excellent opportunities, ongoing training throughout your career, and exceptional benefits.  You will collaborate with a diverse group of people while doing meaningful work that benefits the Australian community and visitors.    

The Role & The Team

The RTO Business Support Coordinator plays a vital role in supporting the Training Quality & Support function by ensuring compliance with the Standards for RTOs and promoting high-quality training delivery across the organisation. This role is responsible for quality assurance, audit readiness, and continuous improvement by maintaining accurate records and supporting the development of procedural documents.

Working closely with the Training Quality & Support Lead and cross-functional teams, the Coordinator helps identify and address gaps, implements compliant processes, and fosters a strong culture of regulatory alignment. They will also review quality assurance matters and contribute to the research, development, and review of key documentation such as procedures, guidelines, and business processes.

Please see the link below to view the full Position Description:

 RTO Business Support Coordinator.pdf

Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

How to Apply

To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) 27 July.