The Organisation: 

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports. 

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep Australia’s aviation industry safe every day of the year, both in the air and on the ground. 

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism. 

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset, and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry. 

The Role & The Team: 

This role is an integral part of the Operations Training & Resourcing Group and will provide an efficient and high-quality administrative support capability within ARFFS Training for a broad range of activities and events. This includes coordination support for accredited training courses, operational workshops and miscellaneous training programs. The role also assists in the smooth functioning of ARFFS Training through the management of the ARFFS training inbox, resolution of enquires, travel and accommodation arrangements, document preparation and record-keeping, supply monitoring or ordering, and other support duties as required. 

This will involve: 

• Participate in the implementation and monitoring of ARFFS Training courses and events, and provide general assistance in the management of issues, change management and initiatives within the ARFFS Training team.  

• Monitor course schedule and issue joining instructions and other documentation in line with the program and with senior delivery team approval  

• Assist as required in the management and booking of student and instructor accommodation and travel, and interact with internal/external stakeholders  

• Assist with end-to-end course activities such as student corporate induction, uniform fitting, course photos, and graduation-related tasks such as set-up, catering, invitations, reception and certificate presentation  

•  Undertake routine procurement and financial administration processes in accordance with corporate guidelines.  

• Manage and monitor ARFFS Training resources such as student laptops and training aids 

•  Other duties as directed by the ARFFS Training Delivery Lead or as required such as recording keeping, archiving, notetaking, message drafting, supply ordering and shipping  

The Person: 

As a Training Support Administrator, you will bring;  

• Professional qualifications or experience in business, human resources or training administration relevant to the role are highly desirable. 

• Extensive experience in an administrative role with the ability to work under minimal supervision to meet deadlines, prioritise tasks and pay attention to detail within a team environment.  

• Demonstrated proficiency in using Microsoft Office (Word, Excel, Outlook), Adobe and SAP based programs.  

• Strong verbal and written communication skills and the ability to apply discretion, maintain confidentiality and tact as required.  

• Excellent interpersonal skills and a proven focus on establishing and maintaining relationships  

• Demonstrated ability to understand and comply with corporate processes, and a proven commitment to continuous improvement of administrative processes 

• Event management or customer service experience, preferably in a training or complex commercial environment 

Please see the link below to view the full Position Description:  

  ARFFS Training Support Administrator (3).pdf

Security Clearance: 

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process. 

Should you require any further information please contact TA Partner, Cortnie Taylor at: cortnie.taylor@airservicesaustralia.com  

 How to Apply: 

To apply for this position please lodge an application online before Sunday 10th August 2025 Applications close 11.55 pm (AEST)