• Apply your expertise in Learning Experience Design to build innovative, future-ready training solutions.
• Dynamic Portfolio - ATC & Aviation Rescue Fire Fighters Operations
• Permanent position, Brisbane or Melbourne locations

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue firefighting services at Australia’s busiest airports. 

Our dynamic and diverse teams operate from locations across the country from bustling cities to regional and remote locations, including an island. We keep Australia’s aviation industry safe every day of the year, both in the air and on the ground. 

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism. 

We’re shaping a once-in-a-century step-change. Given the emergence of new airspace users, new aerodromes, and a range of new crewed and uncrewed aircraft, we are working closely with our customers and the community, as we adapt our service offerings to cater to these new and diverse aviation participants, ensuring we continue to keep our skies safe while balancing our environmental and social responsibilities.  

We encourage motivated individuals who love what they do, value a service- first mindset and embrace a challenge or two… to explore a career with Airservices.  

Why Airservices?  We offer excellent opportunities, ongoing training throughout your career, and exceptional benefits.  You will collaborate with a diverse group of people while doing meaningful work that benefits the Australian community and visitors.    

The Role & The Team

Be at the forefront of designing and delivering cutting-edge training solutions that meet the demands of a rapidly evolving aviation industry. From digital learning to regulatory compliance, your work will directly enhance the capability of our people and contribute to safer skies.

You’ll join the Training Quality and Support team, collaborating with SMEs and key stakeholders to create engaging and effective learning programs. These programs support Air Traffic Services (ATS), Aviation Rescue and Fire Fighting (ARFF), and Technical Training — all within a framework aligned to CASA and ASQA standards.

Champion learning innovation and continuous improvement across a dynamic training portfolio.

Please see the link below to view the full Position Description:

 Instructional Designer PD 05 2025 (3).pdf

The Person

• Proven experience designing and developing engaging digital learning solutions using adult learning principles.
• Strong working knowledge of ASQA and NVR Standards, including the Principles of Assessment and Rules of Evidence.
• Proficiency in tools such as Articulate Storyline 360, Rise 360, and SuccessFactors LMS for content development, delivery, and tracking.
• Excellent stakeholder engagement skills, with the ability to collaborate and communicate effectively across all levels of the organisation.
• Strong project management abilities, with the capacity to juggle multiple priorities in a fast-paced environment.
• Sound judgment, initiative, and attention to detail when working to tight deadlines.
• Highly regarded: Certificate IV in Training and Assessment (TAE) and/or experience working in a regulated training environment such as Airservices Australia.

 Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Cortnie Taylor, Talent Acquisition Partner on cortnie.taylor@airservicesaustralia.com

How to Apply

To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) Sunday 8 June 2025