Flight Data Coordinator
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Job no: 502756
Work type: Full Time Permanent
Location: QLD
Categories: ANS
Support the safe and efficient movement of air traffic by managing critical operational information in a fast-paced, 24/7 aviation environment.
Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.
Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.
We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.
Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.
The Flight Data Coordinator (FDC) team plays a critical role in managing information delivered to various domestic computer systems and international Air Navigation Service Providers (ANSPs). In collaboration with key operational stakeholders, the team is responsible for managing live operational data and the real-time utilisation of various Air Traffic Services (ATS) systems within the National Airspace System (NAS).
The primary purpose of the Flight Data Coordinator role is to process operational air traffic information entering and leaving the Brisbane Air Traffic Services Centre (ATSC) that is not automatically processed by the Eurocat Air Traffic Management system.
The role is responsible for maintaining the accuracy and integrity of live operational information within the NAS and other international air traffic systems. As such, it has a direct impact on aviation safety and operational administration, both internally and externally.
The Flight Data Coordinator operates within a 24/7 rotational shift environment and reports to a Service Lead, with operational reporting responsibilities to the duty Systems Supervisor.
You are a highly analytical and detail-oriented professional who thrives in a fast-paced operational environment. You enjoy solving complex problems, working with technology and systems, and collaborating with a diverse range of stakeholders. You can remain calm under pressure while maintaining accuracy and professionalism when managing time-critical information.
The successful applicant will have:
- Demonstrated experience analysing information, identifying issues and implementing practical solutions in a complex operational environment;
- Strong attention to detail and the ability to maintain a high level of accuracy when working with critical information and multiple systems;
- The ability to work autonomously with minimal supervision while exercising sound judgement and accountability;
- Excellent communication and interpersonal skills, with the ability to liaise effectively with a variety of internal and external stakeholders;
- The ability to assess priorities, manage competing demands and make timely decisions in a live operational environment;
- Experience working within a highly automated, computer-based environment and the ability to quickly learn and adapt to specialist operational systems.
Previous experience within aviation, air traffic management, defence, emergency services, transport operations, operations coordination, or other safety-critical environments will be highly regarded.
At Airservices Australia, we embrace and thrive on diversity of thought, perspectives and capabilities because we know the benefits of having a workforce that is representative of the community we serve.
We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability, and Aboriginal and Torres Strait Islander peoples to apply.
To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an ASIC is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.
Should you require further information about the role, please contact Ingrid Clements at Ingrid.Clements@AirservicesAustralia.com.
To apply for this position, please lodge an application online and attach:
In the interests of safety, Airservices conducts alcohol and other drug testing as part of its commitment to maintaining a safe and healthy workplace.
Advertised: E. Australia Standard Time
Application close: E. Australia Standard Time
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