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Rostering Officer

Apply now Job no: 502549
Work type: Fixed Term Full Time
Location: ACT, QLD
Categories: Aviation

  • Love customer service? Planning is your passion and solving puzzles is your thing—join us! 

  • 12-month Secondment/Fixed Term Contract Full Time opportunity  

  • Flexible work conditions, Fitness Passport, health cover discounts & salary packaging perks. 

  • Available in Brisbane or Canberra locations  

  • Salary starting from $91,672 plus 14% employer contribution to superannuation. 

The Organisation 

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of air traffic services at Australia’s busiest airports. 

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations. This team keep’s Australia’s aviation industry safe every day of the year, both in the air and on the ground. 

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.  

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset, and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.  

The Role & The Team 

A Rostering Officer is required to deliver an efficient and effective workforce deployment rostering service to our operational cohort in relation to the timely and correct development, publication, and maintenance of rosters. 

This role takes ownership of and champions the end-to-end workforce deployment rostering services for roster groups, utilising all available resources, systems and tools whilst striving for a high level of service quality and continuous improvement. 

Please see the link below to view the full Position Description: 

The Person 

We are looking for the right person to efficiently manage workforce deployment and rostering for Airservices Australia.  

Responsibilities include developing, optimizing, and maintaining high-quality rosters, adhering to guidelines, and interacting with various software systems. The role also includes generating staffing plans, producing reports, and implementing changes to staff placements. Maximizing resource utilization, minimizing staffing costs, and identifying areas for efficiency are key.  

The successful candidate will build strong working relationships, seek and act on feedback, support team performance, prioritise workload, and ensure a high level of customer service. They must also comply with safety requirements and deliver FRMS‑compliant strategic rosters. 

Skills and Experience 

The ideal candidate will demonstrate strong attention to detail, solid computer proficiency, effective communication and interpersonal skills, and strong organisational and problem‑solving abilities. They will also show initiative to improve existing practices and maintain a commitment to high‑quality customer service and operational excellence. 

If you think this position is perfect for you, please review the position description for more information. 

Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people. 

Security Clearance 

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirementssuccessful applicants will be required to undertake as part of the recruitment process.   

Should you require any further information please contact TA Lead, Cortnie Taylor on cortnie.taylor@airservicesaustralia.com 

How to Apply 

To apply for this position please lodge an application online before 11:55 PM AEST, 18 April, 2026

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Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Standard Time

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