• Role model a bias to action as our internal communications champion
• Hybrid flexible working – Two year contract position
• Salary range $170 - $185K inclusive of super

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team is helping to secure the future of Australia’s skies and keep our people, our customers, and travellers safe.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

We are looking for a Transformation Communications Manager who isn’t just about tactical changes - you’ll be the adept at creating communications strategies that spans the entire organization, ensuring our people are connected, engaged, and equipped for success.

Your responsibilities include living our values, engaging our people and bringing to life Airservices purpose (connecting people with their world safely), brand and strategy through awesome communications.

You will play a key role in ensuring that transformation is understood and embraced across the business, working hand-in-hand with leadership, change leads, and communications experts to deliver a unified, impactful communications approach that powers our transformation portfolios.

Why will you love it here?

• Work alongside brilliant minds shaping Airservices’ future.
• Identify and bring together the critical information to tell the story of our transformation
• You’ll learn, grow, and transform your own career at one of Australia’s leading organisations.
• Join a culture of collaboration, continuous improvement, and service excellence.

What else will I be doing you say?

• Design and deliver a transformation communications strategy, aligning with organizational goals and supporting change at all levels.
• Lead engaging communications that connect with our people, ensuring they understand and champion our transformation journey.
• Collaborate across teams to bring clarity, focus, and strategic alignment to all transformation communications.
• Act as an advocate for change, helping the organization transition smoothly to new ways of working.

The Person – sound like you?

Exceptional communication is a part of your “play list” and you demonstrate the following on a daily basis:

• Versatile thinker, able to problem solve and has a can-do attitude
• Team player with exceptional interpersonal and communication skills
• Highly-organized with the proven ability to adapt to changing priorities within an ever-evolving aviation sector

You will strive to be a champion of Airservices’ brand messaging with your internal teams and you will relish engaging with others across the organization to ensure ‘alignment and consistency.

Your ability to amplify thought-provoking insights working closely with senior executives, leaders and stakeholders is second to none.

Skills, Competencies, and Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• At least 5 years of transformation communications experience in large, dispersed and operational organizations.
• A proactive, hands-on approach with exceptional stakeholder management skills including the ability to listen and apply empathy as stakeholders undergo the transformation experience.
• The ability to think outside the box, challenge the status quo and drive better outcomes for the organisation.
• High level presentation and communication skills including: expressing opinions and delivering information and key points of an argument clearly and concisely.
• Set clearly defined objectives, plans activities and projects well in advance, taking account of possible changing circumstance to deliver against deadlines and milestones.
• Writes and speaks clearly, convincingly and in an engaging manner, avoiding unnecessary use of jargon or complicated language, to engender understanding and meet the needs of the intended audience.
• Experience with digital content and channels, including an ability to create and maintain websites and/or Sharepoint sites which are the go-to source of news and information.

Please see the link below to view the full Position Description:

 Position Description - Transformation Communications Manager.docx

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

Security Clearance 

To be eligible to apply, you must be an Australian citizen or permanent resident as an Australian Government Baseline Security Clearance is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Christine Collins, TA Partner via email at Christine.collins@airservicesaustralia.com

How to Apply

To apply for this position please lodge an application including a CV and Cover Letter online before Applications close 11.55 pm (AEST) Sunday 22 June 2025.