The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful.  We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

We are continuing to embed a high performing Talent Acquisition team, where we focus on delivering high valued recruitment solutions to a diverse range of stakeholders. When you join our passionate and diligent team you will bring a continuous improvement mindset and work with the team to identify areas for efficiency.

We are seeking a motivated and experienced Talent Acquisition Coordinator to join our team to support a new wave of international recruitment, assisting primarily (but not exclusively) with immigration and onboarding activities. You’ll be able to draw on your previous experience as a trusted coordinator in a fast paced, varied and valued Talent Acquisition environment where you will contribute with strong coordination support. Your experience will be recognised and we welcome your energy, attitude of excellence, attention to detail, varied ATS (applicant tracking system) exposure (PageUp desirable) and love of service and delivery for your stakeholders.

We are looking forward to you supporting the business during this time of transformation and business improvement. Your varied days will see you;

- Provide recruitment support services to internal Hiring Managers.

- Manage and direct general and bulk phone and email recruitment enquiries and recruitment related inboxes for review by the TA team for action.

- Provide technical support to stakeholders as required (PageUp).

- Assist with telephone screens in the qualification of shortlisted and preferred candidates.

- Schedule interviews.

- Reference checking and CV/background checks.

- Support shortlisting of candidates for specific roles with the guidance of more senior TA team members.

- Ensure work is accurate and meets quality standards.

- Assist with providing timely feedback to candidates who are not successful in a recruitment process.

- Achieve and maintain high candidate service levels - effectiveness, timeliness, output quality, delivery of services, systems and candidate satisfaction.

- Assist with the onboarding process and security requirements for candidates, where required in order to smoothly expedite the documentation process.

This position is offered as a 24-month, fixed term role. 

Please see the link below to view the full Position Description:

PD - Talent Acquisition Coordinator.pdf

The Person

The successful applicant will have:

- Demonstrated experience as a trusted administrator in a fast-paced environment.

- A can-do attitude where you are solution focused and embrace change.

- Experience using Page Up is highly desirable, however if you are tech savvy your experience with others applicant tracking systems will be transferrable.

- A passion for ensuring a positive candidate experience.

- Attention to detail and the ability to identify additional information required or questions to ask to obtain missing information to ensure governance of recruitment processes and strategic thinking.

- The ability to come up with innovative hiring solutions, identifying opportunities to attract suitable applicants and engage them throughout the process where required.

- You are a big picture thinker and have the proven ability to provide detailed updates to team members you are supporting with recruitment processes.

- A working style where you pre-empt questions or challenges and suggest solutions.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Alicia O’Rourke – Talent Acquisition Advisor at alicia.o’rourke@airservicesaustralia.com.

How to Apply

To apply for this position please lodge an application online before Applications close 11.55pm (AEST) Monday 06 May 2024.

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