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Digital and Social Media Adviser

Apply now Job no: 499219
Work type: Fixed Term Full Time
Location: VIC, ACT, QLD, Various
Categories: Information Technology, Technology, Customer Service Enhancement

Summary

As Digital and Social Media Advisor, you are a talented and committed digital professional who will  build and maintain Airservices digital presence, including oversight of the website, social media and the online component of our content communication strategy. You are a passionate advocate for new  media and communications technologies and taking a “digital first” approach to communicating with key audience segments. This is a fixed term 7 month contract (with flex to extend)

The Organisation

Airservices is a government owned organisation providing safe, secure, efficient and environmentally responsible services to the aviation industry.

Each year we manage over four million aircraft movements carrying more than 156 million passengers, and provide air navigation services across 11 per cent of the world’s airspace.

The Role

  • Lead the execution of the organisation’s digital communication and media strategy, including websites, social media and other electronic content and communication
  • In collaboration with colleagues, design and execute digital initiatives and campaigns
  • Manage and maintain the existing Airservices corporate website
  • Lead social media strategy, including day-to-day posting and advertising
  • Overseeing the execution of the digital components of the Airservices editorial calendar
  • Write social media content for internal/external digital and social communications channels
  • Measuring and reporting on the performance of all digital initiatives
  • Drive and implement the organisational video strategy
  • Conceptualising and designing digital content that is meaningful and useful to Airservices target audiences. This includes repurposing key organisational documents such as the Corporate Plan and Annual Report into high-quality digital content
  • Ensure that Airservices communications and branding efforts are consistent by providing  strategic advice to colleagues as required
  • Provide strategic advice to colleagues on effective use of the organisation’s social media  channels
  • Managing external agencies and consultants as required

The Person

As Digital and Social Media Advisor, you are a talented and committed digital professional who will  build and maintain Airservices digital presence, including oversight of the website, social media and the online component of our content communication strategy. You are a passionate advocate for new  media and communications technologies and taking a “digital first” approach to communicating with key audience segments.

Team Culture

You will be part of a diverse, dynamic and highly skilled team of outcome focussed communication professionals. Our team is passionate and positive about the services they provide and are committed to maintaining an inclusive workplace. The team demonstrates the following cultural behaviours:

  • Treating everyone with dignity, respect and courtesy.
  • Acting with honesty and integrity.
  • Acting ethically and with care and diligence.

Skills and Experience

  • Bachelor’s degree in communications, marketing or a related discipline
  • Minimum of five years’ experience in a similar role, preferably in B2B or B2C digital marketing
  • Demonstrated experience managing and executing digital and social media strategy that builds  an engaged and expanding audience
  • Demonstrated project management and organisational skills
  • Excellent writing, presentation and communication skills
  • Proficient in Google Analytics, Adobe Creative Suite, Wordpress CMS
  • Flexible, creative team player willing to step into whatever is required to get the job done
  • Ability to work well with other people
  • Demonstrates integrity at all times
  • Focuses on customer needs and satisfaction

Please see the link below to view the full Position Descriptions:

Download File PD_Digital and Social Media Advisor.docx

Should you require any further information please contact Kellie Duggan - kellie.duggan@airservicesaustralia.com

How to Apply

To apply for this position please lodge an application online via the “apply link” attaching your resume and a cover letter outlining your skills and experience and how they relate to this role.


Applications close 11.55 pm (AEST) Wednesday 12th May 2021.

Airservices values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

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