2-year fixed term role | Brisbane or Melbourne location

Summary

We are seeking a highly organised and proactive Program Coordinator to support the delivery of strategic technology programs within our Technology Service Delivery Portfolio.

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful.  We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

Working alongside Program Managers, Project Managers and delivery teams, you will play a central role in ensuring our programs are well governed, effectively coordinated and supported by accurate reporting, planning, financial administration and stakeholder engagement activities.

This is an excellent opportunity for someone with PMO, project coordination, program support or governance experience who enjoys working across complex technology and transformation initiatives while engaging with a broad range of stakeholders.

As the Program Coordinator, you will:

- Coordinate governance activities including steering committees, workshops and program forums.

- Prepare and manage governance packs, meeting minutes, action logs, decision registers and reporting artefacts.

- Support program planning, scheduling, milestone tracking and dependency management.

- Maintain key program controls including risks, issues, changes, assumptions and actions.

- Coordinate monthly and quarterly reporting cycles across multiple projects and workstreams.

- Support procurement and financial administration activities, including purchase orders, invoices and budget tracking.

- Develop dashboards, tracking tools and management reports.

- Coordinate stakeholder engagement activities, communications and workshops.

- Support Program and Project Managers in the successful delivery of strategic technology initiatives.

- Identify opportunities to improve governance, reporting and delivery processes across the portfolio.

Please see the link below to view the full Position Description:

 PD Technology Service Delivery Program Coordinator.pdf

The Person

You are a highly organised and proactive program professional with experience supporting complex technology, ICT, infrastructure or transformation initiatives. You thrive in fast-paced environments, bring strong governance and coordination skills, and can confidently work with stakeholders across multiple teams to keep programs on track. You are comfortable managing competing priorities, preparing clear reporting and governance artefacts, and contributing to continuous improvement across delivery practices.

You'll bring:

- Experience supporting projects, programs, PMOs or portfolio delivery functions.

- Strong governance, reporting, planning and coordination capabilities.

- Experience managing risks, issues, dependencies, actions and program documentation.

- Strong stakeholder engagement, communication and relationship management skills.

- Experience preparing reports, presentations and governance materials for senior stakeholders.

- Exposure to financial administration, budget tracking, procurement or invoice management.

- Advanced Microsoft Office skills, with experience using tools such as SharePoint, Microsoft Project, Power BI, Jira or Azure DevOps highly regarded.

- Experience working in technology, infrastructure, aviation, government, defence or other regulated environments will be advantageous.

- Relevant qualifications or certifications in Project Management, PRINCE2, Agile, PMBOK, MSP, Scrum or a related discipline will be highly regarded.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance 

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

How to Apply

To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) Thursday 27 August, 2026.