Filter results

Work type



Delivery Support Manager

Apply now Job no: 500656
Work type: Full Time Permanent
Location: VIC, ACT, QLD, Various
Categories: Management, Project Management

  • Be part of our team, safely managing 51.7M sq/km of sky. 
  • Permanent Opportunity in Aviation – Make it your own!
  • Attractive salary + benefits + hybrid working model.


The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep Australia’s aviation industry safe every day of the year, both in the air and on the ground.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful.  We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.


Our Leaders

Leaders at Airservices demonstrate our Leadership Standard in the way they Know, Focus and Value our people every day. Our leaders role model our values of Safe always, Service first, Love what we do, Work as one, Own it to connect people with their world safely.

An Airservices leader leads inclusively, thinks strategically, collaborates and communicates with impact to deliver outcomes that support our culture of trust, care and accountability.


The Role & The Team

Info about Project Delivery Team

As a leader of Delivery Support, reporting to the Head of Project Delivery, you will be responsible for ensuring the traditional functional accountabilities of a Project Management Office (PMO) - Risk, Issue and Opportunity Management; Planning and Scheduling; Project Systems; and Quality Management – are operating at optimal efficiency and are meeting the needs of the Project Delivery and the many Framework Owners across Airservices.

  • Deliver the program and project delivery support capability, with demonstration of project and program management standard practice
  • Promote a learning organisation through the ongoing continuous improvement and education of key stakeholders
  • Deliver a Project and Program Performance Framework to assure appropriate standards, capabilities and methodologies.
  • Deliver a Risk Management Framework to align program and project risks, and encourage a positive risk culture.
  • Deliver a Planning, Scheduling and Project Controls Framework to bring consistency and encourage a disciplined delivery culture.
  • Lead, coach, develop, and retain a high-performance team with an emphasis on creating an accountable performance culture.
  • Provide strategic guidance, plan and build organisational capacity and resourcing of the branch.
  • Maintain an Assurance Framework and coordinate oversight with project managers and other key stakeholders.
  • Manage the branch within assigned delegations and agreed quality and risk parameters.
  • Oversight and manage branch budget and performance targets, including the promotion of an efficient and cost-conscious culture across Project Delivery.


Please see the link below to view the full Position Description:

Download File Project Delivery - Delivery Support Manager.pdf


The Person

This role will require extensive experience in the operation of Project and Program Management Offices and Delivery Support Teams. Though your experiences you will have demonstrated experience in knowledge of Portfolio, Program and Project delivery. Experience in safety critical systems engineering, large-scale complex technology programs, or the construction building industry are desirable.

  • PMO, Program and Project management qualifications, with supporting experience
  • Demonstrated ability to drive, deliver and sustain large-scale transformation to achieve objectives in a complex environment
  • Demonstrated sound judgement and business acumen, with a focus on results in a service delivery environment
  • Demonstrated values-based leadership, and ability to build organisational capability and culture
  • Demonstrated ability to develop and present innovative solutions and influence outcomes
  • Demonstrated ability to establish and maintain strategic relationships to facilitate partnerships and cooperation
  • Diversity of experience across the private and public sectors is desirable.


 Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.


Security Clearance 

To be eligible to apply, you must be an Australian citizen as an Australian Government Baseline Security Clearance as may be required for this role in the future. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.


Should you require any further information please contact Cortnie Taylor, Talent Acquisition Partner on 


How to Apply

To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) 13 June 2023 

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

Back to search results Apply now