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Specialist Administrative Officer

Apply now Job no: 500418
Work type: Full Time Permanent
Location: VIC, Various
Categories: Administration

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep Australia’s aviation industry safe every day of the year, both in the air and on the ground.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful.  We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.


The Role & The Team

As the Specialist Administrative Officer, you will play a integral part in supporting the operational environment within Airservices.

In this unique role, you will be required to provide administrative support to Airservices’ Line Leaders, Director Operations, Shift Managers and Air Traffic Controllers across 4 Air Traffic Services Centres and 29 Towers

This role will include:

  • Providing administrative support such as preparing reports, documents, and spreadsheets
  • Ensuring compliance with filing and licencing processes
  • Building and maintaining relationships with stakeholders
  • Assisting with shift replacements
  • Coordinating maintenance of operational and office needs


This role will require shift work as a member of a small team covering 7 days per week. 

Please see the link below to view the full Position Description:

 Specialist Administrative Officer PD.docx


The Person

To be successful in this role, you will need to possess:

  • Strong organisational and time management skills, with the ability to multitask and meet deadlines
  • Strong problem-solving skills and being able to identify inconsistencies and escalate these issues appropriately
  • The ability to collaborate with other team members and work independently effectively
  • Ability to multitask, work quickly and maintain a high level of accuracy.
  • Hold or ability to obtain an ASIC


Desirable skills and experience include:

  • High level of proficiency in using the QUINTIQ rostering application or similar.
  • High level of computer literacy, particularly Microsoft Office
  • Good working knowledge of SAP, Orbit or similar systems.
  • Good working knowledge of Industrial Agreements and the Fatigue Management System applications
  • Quick learner with a high level of resilience and motivation.


Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.


Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an ASIC is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.


Should you require any further information please contact Neethu Stephen – Talent Advisor via email on


How to Apply

To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) 01st February 2023

Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Daylight Time

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