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Insights Analyst - Operations Performance in Air Traffic Management

Apply now Job no: 498560
Work type: Full Time Permanent
Location: ACT
Categories: Information Technology, Engineering, Technology

The Organisation

Airservices is a government owned organisation providing safe, secure, efficient and environmentally responsible services to the aviation industry.   Each year we manage over four million aircraft movements carrying more than 102 million passengers, and provide air navigation services across 11 per cent of the world’s airspace.

The Role

As the ATM Performance Analyst (Reporting Development), you will produce analysis of aircraft delays into major airports, to identify causal factors and provide intelligence on where to invest efforts to reduce delay and deliver tangible outcomes for our airline customers.

The Person

To be successful in this role you will have extensive experience in developing and maintaining sophisticated reporting products developed in Tableau. In particular, you are a good communicator who can develop engaging reporting products that are customer centric.

The person will be an enthusiastic team member that contributes new ideas to further enhance the current capabilities. You also enjoy researching and learning new skills and adapting to a variety of challenges.

You will be an effective team player and communicator, with a professional approach to establishing collaborative and productive working relationships with your team and stakeholders.

Team Culture

You will be a part of a small team (9 members) of data scientists, engineers and subject matter experts to provide analytic services across Airservices groups, with a leading role in the development and innovation of reporting and analysis products for evaluating Air Traffic Management performance, and identifying areas for improvement.

People enjoy working in this team because it provides the opportunity to work on interesting datasets and problems to deliver insights to many areas of the business and airline customers, ranging from an Airport-level to National Airspace changes.

Skills and Experience

The successful applicant will have:

  • Extensive front end (visualisation) Tableau experience
  • Demonstrated experience in communicating of results to technical and non-technical audiences
  • Tertiary qualifications in aviation, science, engineering, statistics or related discipline
  • Demonstrated experience in researching and acquiring new knowledge and expertise.

Please see the link below to view the full Position Description:

Download File PD - ATM Performance Analyst - Metrics.pdf

Should you require any further information please contact Philip Dowson on 02 6268 5010 and

How to Apply

To apply for this position please lodge an application online via the “apply link” attaching your resume and a cover letter outlining your skills and experience and how they relate to this role.

Applications close 11.55 pm (AEST) 21 July 2019.

Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Airservices values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.

In the interests of safety, we test for alcohol and other drugs.

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

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