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Business Analyst

Apply now Job no: 499463
Work type: Fixed Term Full Time
Location: VIC, ACT, NSW, QLD, Various
Categories: Information Technology, Aviation

The Organisation

Airservices is a government owned organisation providing safe, secure, efficient and environmentally responsible services to the aviation industry.
Each year we manage over four million aircraft movements carrying more than 156 million passengers and provide air navigation services across 11 per cent of the world’s airspace.

The Role

  • Maintain an effective working relationship with other Airservices staff to ensure that there is effective coordination of all activities in support of organisational objectives
  • Analysis of the Business landscape including current and target processes, stakeholders, and impact analysis
  • Conduct process mapping, including as-is and to-be analysis and development.[A1] 
  • Provide high quality and timely business advice internally and externally, including guidance and reporting to the Program Leads and Project Managers. This role reports to the Program Manager Lead.

The Person

  • Experience in working within a large Program environment and ability to manage multiple stakeholders and negotiating common goals
  • Ability to deliver clear, effective written & verbal communication with people at all levels within the organisation.
  • High attention to detail and capable of delivering a high level of accuracy

 Team Culture

You will form an integral part of a dedicated team from a diverse range of backgrounds. The team embraces opportunities for growth, flexible work practices and inclusivity in the workplace.

Skills and Experience

  • Experience working in business and/or technical analysis [Au2] in a Portfolio or Program Management Office or large transformation program.
  • Experienced in documenting requirements from users to functional/non-functional level.
  • Strong written and verbal communication skills, with a proven ability to communicate with both ICT and business senior executives, internal and external stakeholders and to escalate issues appropriately.
  • Experienced in preparing statement of work for commercial purposes
  • Experience dealing with external stakeholders and vendors for procurement and contract management activities for the purpose of acquiring goods and services for the delivery of projects.
  • Proficient with Microsoft Office Suite.
  • Knowledge in BPMN, TOGAF and P3M (Highly Desirable)

Security Clearance

  • To be eligible to apply, you must be an Australian citizen as an Australian Government Baseline Security Clearance is required for this role.[GD1] 

Please see the link below to view the full Position Description:

Business Analyst Position Description.pdf

Should you require any further information please contact Neethu Stephen on

How to Apply

To apply for this position please lodge an application online via the “apply link” attaching your resume and a cover letter outlining your skills and experience and how they relate to this role.

 Applications close 11.55 pm (AEST) Monday 27th September 2021

Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Airservices values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.

In the interests of safety, we test for alcohol and other drugs.

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

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