Airservices is Australia's air navigation service provider - we provide air traffic control, aviation rescue and fire fighting and air navigation services.

Workforce Analyst

Apply now Job no: 498775
Work type: Full Time Permanent
Location: ACT
Categories: ANS, Analysis

The Organisation

Airservices is a government owned organisation providing safe, secure, efficient and environmentally responsible services to the aviation industry.
Each year we manage over four million aircraft movements carrying more than 156 million passengers, and provide air navigation services across 11 per cent of the world’s airspace.

The Role

The Workforce Analyst leads ATC workforce demand and supply modelling and the development of the workforce plan. This role will provide analysis required to ensure strategic forecasting, resource planning and reporting on workforce demand and trends. This is an integral role within the Workforce Deployment function and will directly contribute to the efficient deployment of resources through effective planning, analysis and continuous improvement initiatives.

The Person

The successful candidate will be comfortable operating with the autonomy and flexibility required to coordinate the inputs of operational management and training delivery units in a dynamic and challenging environment. This person will need to be an outcome and results driven individual with high level attention to detail and problem solving skills. A strong service delivery focus and the ability to liaise at high levels should be combined with well-developed research and analytical skills.

Skills and Experience

A demonstrated understanding of a large and complex operational workforce is highly desirable.  A strong customer service ethos and computer literacy skills are all essential for you to succeed.

Tertiary qualifications in a field relating to workforce planning, finance or data analysis will be highly regarded.

Please see the link below to view the full Position Description:

Download File Position Description_Workforce Analyst.pdf

Should you require any further information please contact Jamie Dawe on 02 6268 5571 or

How to Apply

To apply for this position please lodge an application online via the “apply link” attaching your resume and a maximum two page cover letter outlining your skills and experience and how they relate to this role.

Applications close 11.55pm (AEST), Monday 18th November 2019.

Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Airservices values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.

In the interests of safety, we test for alcohol and other drugs.

Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Daylight Time

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